Waterway Carwash

Trista Davis 3 months ago

This was my first time at this car wash. I paid for the interior and exterior clean. I'm happy with how the exterior turned out, and my rubber mats do look clean. And I got to say, I did get in and out pretty fast. But my console was still left pretty gross. Maybe this is a one-off, but I am a little disappointed that I will still have to go and clean this myself later.

Thu Sokol 3 months ago

Avoid this place at all costs, especially if you're considering one of their premium packages. I paid $58 for "The Whole Shebang" plus a couple of add-ons, expecting a thorough full-service cleaning. Instead, my car was called "finished" less than 20 minutes after I arrived, which immediately seemed suspicious given how busy they were. After leaving, I quickly noticed the interior had not been properly cleaned. There was still dust on the dash, pet hair on the backseat doors, liquid left in the cup holder, water pooled on the floor mat, and several areas that looked like they hadn't been touched at all. To make matters worse, one of my floor mats was completely missing which was the only reason I went back, otherwise I would've just finished the cleaning at home myself never to return. I got back to the car wash and pointed out the issues. The manager found my missing mat and initially told me I was good to go until I showed him the obvious areas that had been missed, including dog hair and dried drool still on the doors, windows, and interior panels. He had the car reworked and told me it was "much better, thanks for coming back." Unfortunately, when I got home and inspected t

Christina Earle 4 months ago

They were very professional and cleaned my car in a short amount of time. The reason they have three stars instead of five is because they’ve mastered the art of nickeling and diming you to death. I have a very tiny electric car. They did not clean the trunk because it’s an extra charge. I find that outrageous. In the future, I will only use them for an exterior wash. There are plenty of other car washes that don’t charge you extra to vacuum behind the seats

Alexandra Rares 5 months ago

Did the most expensive options for inside and out and it was if someone got a wet cloth and just ran through the inside once. My screen still has snuffed my backseat has dirt on it. And I just wiped it with a little water and it came off so it was easy to clean… very odd there’s literal dirt every where still I’m so confused. Bummer it’s convenient and have been so many times but this is the first time I paid the most expensive and if this is the outcome I don’t see a point of coming back

Sam Donnelly 5 months ago

Shoutout to Gavin and Andreas at Waterway Carwash seriously the best service I’ve ever had. These guys went way above and beyond what you’d expect. Super friendly, fast, and they actually care about doing a perfect job, not just getting you in and out. My car looked brand new when they were done like showroom clean. You can tell they take pride in their work, and it makes a huge difference. On top of that, they made the whole experience easy and enjoyable instead of just another errand.